Real Success Stories
Each project teaches us something new. Here's how we've helped businesses solve complex automation challenges through careful planning and smart implementation.
Our Discovery Process
Every successful automation starts with understanding what actually happens in your business. We spend time watching workflows, talking to the people who do the work daily, and mapping out where things get stuck.
Most businesses have workarounds they've forgotten about — little manual steps that someone added years ago to fix a problem. These often become the biggest automation opportunities.
Process Archaeology
We dig into existing workflows to find hidden inefficiencies and manual workarounds that have become routineUser-Centered Design
Solutions are built around how people actually work, not how processes should theoretically functionIterative Testing
Small improvements tested in real environments before scaling to full implementation
Flexible Implementation Approaches
Different businesses need different speeds of change. Some want everything automated quickly, others prefer gradual transitions that don't disrupt daily operations.
Rapid Deployment
For businesses ready to make significant changes quickly, usually during slower periods or planned downtime.
- Full system integration in 2-4 weeks
- Intensive user training program
- 24/7 support during transition
- Emergency rollback procedures
Gradual Integration
Phased approach that introduces automation alongside existing processes, perfect for mission-critical operations.
- Department-by-department implementation
- Parallel systems during transition
- User feedback integration at each phase
- Minimal disruption to daily work
Hybrid Solutions
Combines automated systems with manual oversight, ideal for businesses requiring human decision-making in complex scenarios.
- Automated routine tasks with manual triggers
- Decision trees for complex scenarios
- Real-time human intervention capabilities
- Customizable automation levels
Common Problems We Solve
After working with businesses across Taiwan for several years, we see similar challenges repeatedly. Here are the most frequent issues and how we address them.
Kristjan Eriksen
Senior Automation ConsultantData Scattered Across Multiple Systems
We create unified dashboards that pull information from different sources — your CRM, accounting software, inventory system — into one view. No more switching between five different programs to get a complete picture.
Manual Tasks Eating Up Time
Invoice generation, report creation, email responses to common questions. These repetitive tasks get automated first because they have immediate impact and low risk. Staff can focus on work that actually requires human judgment.
Communication Bottlenecks
When approvals or information requests pile up on one person's desk, everything slows down. We build notification systems and approval workflows that keep things moving even when key people are busy or away.
Errors in Routine Processes
Human mistakes in data entry, forgotten follow-ups, missed deadlines. Automation handles the routine stuff consistently while flagging anything unusual for human attention. Quality improves while stress decreases.
